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Community Manager at MENA Alliances | JobVerse
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Community Manager
MENA Alliances
Remote
Website
LinkedIn
Community Manager
United States
Part Time
7 hours ago
No Visa Sponsorship
Apply Now
Key skills
Leadership
Communication
Collaboration
About this role
Role Overview
Manage and maintain the Circle community platform (spaces, permissions, navigation).
Support member onboarding and provide technical support when needed.
Set up and optimize workflow automations such as onboarding sequences and notifications.
Organize and support 1–2 community events per month including scheduling and follow-ups.
Document standard operating procedures for community workflows.
Test courses and learning content to ensure a smooth user experience.
Monitor course completion rates and identify improvement opportunities.
Collect member feedback through surveys, polls, and direct conversations.
Recommend improvements to enhance the learning experience and participation.
Encourage participation through posts, discussions, and member interactions.
Design and run engagement activities such as community prompts, challenges, Q&A sessions, and peer circles.
Reach out to inactive members to encourage participation.
Track engagement trends and experiment with new engagement strategies.
Help maintain a safe, inclusive, and positive community environment.
Reinforce community values, guidelines, and purpose across interactions.
Provide monthly insights on community engagement and member sentiment.
Assist with moderation and escalate sensitive issues when needed.
Requirements
Experience managing online communities or digital platforms.
Strong communication and interpersonal skills.
Ability to engage and support community members effectively.
Organized and proactive with attention to detail.
Comfortable working with online tools and learning new platforms.
Experience with Circle platform or community platforms is a plus.
Benefits
Flexible working hours (approximately 15 hours per week).
Fully remote role – work from anywhere.
Gain hands-on experience managing a global online ecosystem and learning platform.
Direct collaboration with the Founder and community leadership
Apply Now
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