UX Designer

Role Overview

• Conduct user research through interviews, surveys, and data analysis to gather insights from end-users, stakeholders, and existing data
• Identify opportunities, requirements, and constraints to inform design decisions, following a user-centered design (UCD) process
• Create wireframes, storyboards, process flows, and interactive prototypes to visualize solutions for applications/system features
• Coordinate, define, design and maintain Design System components, libraries, utilities, and patterns
• Ensure consistency across projects by implementing shared UX templates and global components
• Work closely with SCRUM teams, federal Product Owners, developers, and other stakeholders to ideate solutions, address pain points, and refine designs through iterative feedback
• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives
• Perform usability testing, accessibility audits, and validation sessions to evaluate designs, iterating based on user feedback
• Ensure all deliverables comply with Section 508 (Rehabilitation Act of 1973, 29 U.S.C. 794d) and WCAG 2.1 AA accessibility standards for intuitive, efficient user experiences
• Maintain robust documentation, demos, and the Design System website/Figma toolkit library
• Advise teams on best practices for using design system components and enterprise features
• Support cross-functional agile development in a SAFe framework, contributing to program increments, roadmaps, and velocity goals
• Mentor SCRUM teams on UX-related topics, promote user-centered principles, and contribute to continuous improvement in DesignOps processes

Requirements

• 5 years of applicable experience
• Bachelor's degree in Human-Computer Interaction, Graphic Design, Computer Science, or a related field (or 3 years of additional experience)
• Proficiency in UX design tools, including Figma (preferred), Sketch, Adobe XD, or similar, with hands-on experience in creating wireframes, prototypes, and design systems
• Strong expertise in user-centered design (UCD) processes, including discovery (e.g., user research, stakeholder interviews, competitive analysis), definition (e.g., personas, journey maps, problem statements), ideation (e.g., workshops, brainstorming), prototyping, and validation (e.g., usability testing)
• Expertise with accessibility standards, particularly Section 508 compliance and WCAG guidelines, with experience conducting accessibility audits and ensuring inclusive designs
• Familiarity with front-end technologies such as HTML/CSS, JavaScript, Angular, and Bootstrap for implementing and integrating designs into development workflows
• Experience collaborating in cross-functional teams, including developers, architects, and federal stakeholders, with excellent communication skills for presenting designs, facilitating workshops, and documenting processes
• Solid understanding of agile methodologies (SCRUM, SAFe) and tools like Jira and Confluence, with the ability to participate in sprint ceremonies and adapt to iterative development
• Ability to create and maintain design documentation, such as user research reports, summary docs for UCD phases, and design system libraries

**Preferred Qualifications **

• Experience with federal government contracts, including compliance with FAR regulations, ATO processes, and working on mission-critical systems or regulatory platforms
• Certification in UX/UI design (e.g., Nielsen Norman Group), Agile (e.g., Certified ScrumMaster), or accessibility (e.g., IAAP CPACC)
• Certification, coursework, or workshops in UX accessibility
• Background in content-heavy enterprise systems, with skills in advanced prototyping tools or DesignOps practices
• Proficiency in mentoring teams on UX best practices and contributing to large-scale design systems

Tech Stack

• Angular
• Bootstrap
• JavaScript

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development