Manager I – Special Programs

Role Overview

• Manages resource utilization to ensure appropriate delivery of care to members
• adequate coverage for all tasks and job responsibilities
• Coordinates service delivery to include member assessment of physical and psychological factors
• Participates in cross-functional workgroups created to maintain and develop program
• Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes
• Develops and conducts training programs for staff involved in the program
• Extracts and manipulates analytical data to present findings to relevant markets and stakeholders
• Hires, trains, coaches, counsels, and evaluates performance of direct reports
• Travel is required

Requirements

• Requires a BA/BS and minimum of 5 years experience in a related field
• including minimum of 1 year leadership/management experience
• Service delivery coordination
• discharge planning or behavioral health experience in a managed care setting preferred
• RN, LSW, LPC, or LPN/LVN license preferred
• Experience in Excel preferred
• Bilingual in Spanish and English preferred

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources