LTSS Administration Services Coordinator – Lead

Role Overview

• Responsible for overall management of member's individual service plan
• Develops, monitors, and revises the member's service plan
• Performs telephonic or face-to-face history and program needs assessments
• Identifies members with potential clinical health care needs
• Coordinates cases with clinical healthcare management and interdisciplinary team
• Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities
• Establishes short and long-term service goals in collaboration with the member, caregivers, family, etc.
• May serve as a mentor or preceptor for new staff

Requirements

• Requires a BA/BS degree
• Minimum of 2 years of experience working with a social work agency
• Minimum of 5 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role
• Specific education and years and type of experience may be required based upon state law and contract requirements

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical, dental, vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources