Bodily Injury Claims Specialist

Role Overview

• Assemble facts, determine coverage, evaluate the amount of loss
• Analyze legal liability, make payments in accordance with coverage, damage and liability determination
• Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage
• Follow claims handling procedures and participate in claim negotiations and settlements
• Deliver a high level of customer service to agents, insureds, and others
• Handle investigations by telephone, email, mail, and on-site investigations
• Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed
• Handle complex and unusual exposure claims effectively through on-site investigations and participation in mediations, settlement conferences, and trials
• Handle confidential information according to Company standards and applicable law, regulation, or rule

Requirements

• a minimum of three years of insurance claims related experience
• ability to organize and conduct an investigation involving complex issues
• ability to effectively understand, interpret and communicate policy language
• dissemination of appropriate claim handling techniques

Benefits

• friendly work environment
• structured training program
• employee mentoring
• competitive base salary
• matched 401(k)
• fully-funded pension plan (once vested)
• bonus programs
• generous paid time off including holidays, vacation days, personal time, and sick leave