Grant Street GroupRemote
IT Specialist
United States
Full Time
2 hours ago
$75,000 - $115,000 USD
No Visa Sponsorship
Key skills
LinuxMacOSOktaActive DirectoryJiraCommunication
About this role
Role Overview
- Support staff via Slack and JIRA, troubleshooting complex issues
- Administer and improve identity, access, and endpoint services
- Contribute to ITS projects including new tool implementations
- Design, build, and maintain scripts and low-code automations
- Partner with Security, Platform, HR, and Operations on initiatives
- Create and maintain clear runbooks and system documentation
Requirements
- 2-5+ years of professional IT experience
- Experience supporting macOS, Windows, and/or Linux laptops and workstations in a mixed environment
- Strong hardware and software troubleshooting skills
- Hands-on experience with identity and access management (e.g., Okta, Active Directory)
- Familiarity with endpoint management for laptops and mobile devices
- Experience implementing or maintaining automations
- Comfort working with ticketing and documentation systems
- A security-first mindset
- Strong written and verbal communication skills
Tech Stack
- Linux
- MacOS
Benefits
- Technology-rich work environment
- Teamwork and professional excellence rewards
- Supportive of employees' needs