Develop relationships within assigned accounts across all lines of business;
Contribute to partner success throughout their lifecycle by proactively engaging with Clicksign teams, identifying expansion opportunities and reducing churn risk;
Develop joint Business Plans with partners;
Create training playbooks so the partner's sales and CS teams can offer and expand Clicksign's presence;
Contribute and propose continuous improvement initiatives to enhance the partner and their customers' journey, experience, and product adoption, sharing insights with Clicksign's internal teams;
Maximize adoption of our solutions and/or services by presenting best practices and designing initiatives aimed at achieving the partner's desired outcomes;
Create dashboards to monitor partners' key performance indicators.

Basic technical knowledge of APIs, integrations, and SaaS
Previous experience in Partner Success
Specific experience creating training materials and sales enablement for channel partners
Analytical mindset and data-driven approach
Proficiency with CRM systems (preferably HubSpot)
Prior knowledge of software companies and partnership models in technology firms
Plus: Experience at SaaS companies
English proficiency

Partnerships Specialist – Partner Success

Key skills