Ensure the team adheres to our sales playbook and work on developing and continuously improving the sales process;
Manage your team's sales pipeline;
Monitor team performance, providing support and feedback to foster employee development and achieve targets;
Analyze performance indicators and prepare management reports to support strategic decision-making;
Participate in meetings and training to update and refine sales and management techniques;
Ensure adoption and best practices for CRM usage (we use Salesforce);
Ensure alignment between the commercial team's activities and key stakeholders (marketing, sales ops, data, and CX).

Bachelor's degree (completed);
Experience managing Inside Sales teams;
Experience using CRM software (Salesforce is a plus);
Strong analytical skills and experience reporting data, with familiarity with sales funnel metrics;
Organized, disciplined, and resilient profile;
Preferred: online certification in Inside Sales (HubSpot, TISS, Rock University, RD University, etc.);
Plus: knowledge of personal finance and investments;
Plus: familiarity with the medical profession and its routines;
Availability to work: 9:00 AM to 6:00 PM Monday to Friday and 10:00 AM to 2:00 PM on Saturdays

Meal allowance / meal voucher;
Flexible working hours and assignments (for Remote positions);
Commuter allowance (for Hybrid or On-site positions);
Profit-sharing (PLR);
Multi-benefits: flexible benefit via Flash Card to use as you prefer;
Gympass / Wellhub;
Psicologia Viva (online platform for psychological and nutrition consultations);
Health and dental insurance;
Life insurance;
Extended parental leave (up to 6 months for mothers and 20 days for fathers);
Rede D'Ór: support and important information for mother and baby health with a network of accredited nurses;
Partnership with your regional SESC (varied programming in education, health, culture, leisure and assistance);
Birthday Day Off (one day off to take on your birthday or during your birthday month);
Platform with various courses to enhance your knowledge (UCA);
Language academy (AIA);
Leadership development program;
Afya Women's Mentoring (MMA);
Discounts on undergraduate and postgraduate courses at Afya's educational institutions.

Sales Supervisor

Key skills