Business Development Executive – Strategic Partnerships, Ben Tech & Broker

Role Overview

• Identify, cultivate, and secure new national partnerships across the broker and benefits technology landscape, expanding Pets Best’s presence within the employee benefits ecosystem.
• Lead the full partnership lifecycle—from opportunity identification to contracting, negotiation of terms, onboarding, and ongoing long-term growth and performance management.
• Represent Pets Best at trade shows, broker meetings and industry conferences as required to expand brand awareness and generate new opportunities.
• Serve as the primary point of contact for all existing employee benefits channel national/strategic partnerships, delivering exceptional support and strengthening partner engagement.
• Provide high-touch, proactive account management, ensuring partners receive timely, responsive, and solutions-oriented day-to-day support.
• Develop and execute strategic growth plans to drive employer adoption, increase enrollment, and maximize long-term partnership value.
• Support marketing and communications efforts, including benefit communication planning, campaign coordination, partner incentives, and development of customized enablement and marketing materials.
• Prepare and present annual stewardship reports and performance insights to demonstrate value, highlight outcomes, and identify opportunities for optimization.
• Collaborate cross-functionally with business development, implementation, product, marketing, IT, and client success teams to ensure alignment and deliver a seamless partner experience.
• Maintain accurate documentation and reporting, tracking partner activity, opportunities, performance metrics, and progress against goals.
• Advocate for partner and client needs, providing actionable feedback to internal teams to enhance processes, strengthen relationships, and improve product offerings.
• Drive partner satisfaction and retention, reinforcing Pets Best as a trusted, long-term strategic partner within the employee benefits channel.

Requirements

• 5-7+ years of experience in partnership management, account management, or sales within the employee benefits, benefits technology, voluntary benefits, or broker ecosystem.
• Ability to travel 20%–40%, depending on business needs.
• Property & Casualty Insurance license, or willingness and ability to obtain one within 105 days of hire.
• Demonstrated success managing national partnerships, including growth, retention, and identifying new partnership opportunities.
• Deep understanding of the employee benefits landscape, including brokers, consultants, and benefit technology platforms.
• Proven track record in relationship-building, delivering high-quality partner experiences, and driving long-term partnership success.
• Strong contracting and negotiation skills, with experience guiding partners through terms, agreements, and long-term strategic alignment.
• Excellent written and verbal communication skills, with the ability to present information clearly to diverse audiences.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional organizational and time-management skills, with the ability to prioritize, problem-solve, and manage multiple initiatives simultaneously.
• Applicant ideally resides in the eastern half of the United States.

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)