Support the Head of Resilience with programme activities with tooling (Continuity2) and ensuring day-to-day tasks are completed
Build and maintain strong relationships with the business and support them with their requirements
Support the Group Business Resilience (GBR) Programme of Work (PoW) initiatives with support on Microsoft tools e.g. MS Forms
Support the implementation and management of suppliers.
Provide reporting to Heads of Resilience and Business Resilience team as required
Provide support and advice to Divisional SMEs and Business Units as required – primarily on C2
Identifying and escalating risks and issues to the Group Resilience Director or Head of Business Resilience
Support the development and Implementation of the standards, tooling and programme of work – alignment to best practice and industry standards
Liaising and coordination with a wide range of stakeholders across Capita e.g. supplier teams, technology, property.

Academic: Degree or diploma in Business Continuity, Risk Management, IT, or related field (preferred).
Experience: Exposure in Business Resilience, Risk, or Continuity.
Knowledge (what must I know): Basic knowledge of risk management
Willingness to develop resilience and risk knowledge
Proven ability to building relationships – being able to both support and challenge senior business leaders
Experience working with customer focused service organisations.

Competitive Basic salary
Medical Aid
Provident fund, Group life, funeral and disability benefit
Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication.
Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration.
Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes.
Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate.
International Exposure: We provide opportunities for international exposure, broadening our employees’ horizons and experiences.
Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential.

Resilience Analyst

Key skills