Provides direct oversight of managers responsible for SAM alert review, case investigations, SAR reporting, and CTR reporting activities.
Oversees investigations generated through Actimize and FCRM transaction monitoring systems.
Manages operational performance across alerts, cases, SARs, CTRs, and regulatory responsiveness, ensuring adherence to established SLAs and quality standards.
Serves as a key operational leader within Pathward’s Financial Crime Compliance (FCC) Program, partnering closely with Compliance, Technology, Data Analytics, Program Management, and Assurance functions.
Support the development, implementation, and maintenance of comprehensive BSA/AML policies, procedures, and controls.
Assist in overseeing various components of the BSA/AML program including customer due diligence, sanctions screening, AML and sanctions screening, and suspicious activity reporting, where applicable.
Participate in risk assessments to identify and evaluate BSA/AML risks across products, services, customers, and geographic locations.
Collaborate with senior leadership to develop and execute strategic initiatives that enhance program effectiveness.

Bachelor’s degree required; advanced degree or professional certifications (e.g., CAMS) preferred.
Extensive experience in BSA/AML operations, financial crimes investigations, and SAM programs within a regulated financial institution.
Demonstrated leadership experience managing managers and large investigative teams.
Strong working knowledge of Actimize, FCRM, and enterprise transaction monitoring systems.
Proven ability to engage effectively with regulators, auditors, and senior leadership.
Exceptional analytical, communication, and organizational skills.

VP, BSA/AML Operations

Key skills