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Customer Service Agent at ASSA ABLOY Opening Solutions | JobVerse
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Customer Service Agent
ASSA ABLOY Opening Solutions
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Customer Service Agent
United Kingdom
Full Time
10 hours ago
$25,470 - $25,970 GBP
No Sponsorship
Apply Now
Key skills
Communication
Sales
About this role
Role Overview
Ensuring customer orders across all communication channels are processed quickly and efficiently to ensure a smooth order flow to the warehouse.
Providing detailed product and service information to our customers.
Ensuring that problems are resolved, and enquiries are dealt with fully.
Achieving, maintaining and improving KPI’s, both departmental and personal.
Maintaining customer records by updating account information.
Building positive relationships with customers and our sales teams.
Processing and supporting our Managed Account Customers via a variety of software packages, web processing and EDI ordering where necessary.
Requirements
A mind-set that always puts the customer first.
Excellent written and verbal communication skills.
The ability to manage multiple priorities and deadlines.
Strong MS Office skills.
Commercial acumen.
A mind-set for continuous improvement.
Used to a busy and vibrant environment.
A proven track record of hitting targets.
Used to working as part of a team.
Apply Now
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