Own end-to-end execution of customer-facing programs across national security, healthcare, and enterprise verticals, translating ambiguous customer requirements and platform capabilities into clear, actionable delivery plans.
Coordinate customer milestones, integration timelines, and deployment readiness across engineering, DevOps/SRE, and external stakeholders, ensuring alignment on scope, sequencing, and success criteria.
Manage compliance and security-driven constraints (e.g., RMF/ATO processes, HIPAA considerations, enterprise security requirements), ensuring delivery plans account for approval cycles, evidence generation, and audit readiness.
Identify and manage cross-team and cross-environment dependencies (platform services, infrastructure, integrations), reducing integration risk and preventing delivery delays.
Establish and maintain execution cadence for customer programs, including milestone tracking, readiness reviews, stakeholder updates, and escalation paths.
Drive release and deployment readiness across environments (cloud, VPC, on-prem), ensuring systems are validated, secure, and operationally ready before customer delivery.
Partner with DevOps/SRE to ensure incident readiness, monitoring, and operational procedures are in place for customer deployments, particularly in high-assurance environments.
Act as the central point of accountability for delivery status, risks, and tradeoffs across customer programs, ensuring transparency and proactive risk mitigation.

8–10+ years of experience in technical program management, engineering, or related roles
Experience delivering complex technical systems to external customers or regulated environments
Strong understanding of distributed systems, deployment models, and integration challenges
Demonstrated ability to drive execution across teams and stakeholders under ambiguity
Eligibility to get security clearance or currently has one.
Strong technical fluency with ability to understand system architecture, APIs, and deployment patterns
Experience working with cloud and/or on-prem environments, networking, and infrastructure constraints
Familiarity with security and compliance frameworks (e.g., RMF/ATO, HIPAA, enterprise security controls)
Ability to engage in technical tradeoff discussions across engineering, security, and operations
Experience working on national security or government programs (or willingness to pursue clearance)
Experience with regulated industries (healthcare, defense, enterprise security)
Familiarity with Kubernetes, Infrastructure-as-Code, and observability systems
Experience supporting customer-facing deployments or enterprise integrations.

Career track opportunity with potential for rapid advancement with strong performance as the firm grows
100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.
Paid maternity and paternity for 14 weeks at employees' normal pay.
Unlimited PTO, with management approval.
Opportunities for professional development and continued learning.
Optional 401K, FSA, and equity incentives available.
Mental health benefits are available through Tara Mind.
Cost effective GLP-1 solutions available through Crux.

Staff Technical Program Manager – Industry Verticals, AI Agents

Key skills