Field Loss Prevention Manager

Role Overview

• Conduct and document comprehensive LP Store visit assessments; review results with store/field management team and train and educate on correct procedures and increase compliance
• Conduct internal investigations with regards to associate theft/fraud/policy violations, including face to face or telephone interviews with associates suspected of theft/fraud/policy violations
• In conjunction with the RD/DM/store management team, manage the Target Store Program, and provide additional support in the form of training and consultation on the Shrink Action Plan
• Utilize Aspect exception reporting software to identify areas of potential loss
• Manage external programs such as EAS, alarm systems, Security Guards, CCTVs, and TRE; communicate areas of opportunity to the Director, Loss Prevention
• Monitor policy compliance as it relates to cash shortage controls, credit card chargebacks, and checks acceptance; follow up with stores to reduce risk
• Analyze store/district/region shrink results and address common contributing factors with Director, Loss Prevention and RD/DM/HR Business Partners
• Act as the liaison with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues
• Partner with cross-functional departments, i.e. HR, Sales Audit, Treasury, Operations, and Inventory Control as needed to address and consult on areas of loss
• Participate in district/regional meetings, calls, and visits to increase collaboration and improve awareness of loss and operational compliance
• Provide and participate in store/district/regional LP awareness and safety training
• Participate in inventory preparation as well as the annual inventory process
• Monitor and respond to any safety concerns in stores as required
• Develop strategies to reduce losses in high shrinkage stores
• Contribute by leading company programs as needed
• Where applicable, manage LP operations and team in a DC

Requirements

• Bachelor’s degree
• 5+ years of experience in multi-unit retail loss prevention preferred, including some supervisory or management responsibilities
• Interview and Interrogation training certificate required
• Experience with CCTV, EAS, and burglar and fire alarm systems preferred
• Overnight travel of 40% – 60% is required
• Weekend and evening availability is also required

Benefits

• Bonus eligible (depending on role)
• Paid Time Off
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• Free backup care (for kids, pets & the elderly)
• Choice of health insurance plans
• Company-paid life/AD&D
• Short and long term disability
• A variety of voluntary benefits
• Employee assistance program