Develop and articulate a comprehensive infrastructure strategy aligned with the university’s growth, digital transformation initiatives, and mission-critical priorities.
Lead architecture, design, and implementation of scalable, secure, and resilient infrastructure solutions across campuses, hybrid sites, and cloud environments.
Continuously evaluate emerging technologies, trends, and vendors, with a focus on leveraging AI, machine learning, and automation to optimize operations and service delivery.
Develop long-term infrastructure roadmaps, including budgeting, resource planning, and risk management.
Drive transformative change through proactive planning, measurable outcomes, and continuous improvement.
Accelerate and optimize the university’s cloud adoption strategy (IaaS, PaaS, SaaS), integrating on-premise and cloud resources efficiently.
Implement cloud-native principles, containerization, and serverless architectures where appropriate.
Oversee the design, implementation, and management of secure, high-performance networks supporting all campuses, hybrid sites, and remote users.
Collaborate closely with the CISO to embed security into all infrastructure services and operations.
Drive operational efficiency through Infrastructure as Code (IaC), orchestration, AI-driven operations (AIOps), and predictive analytics.

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; Master’s degree preferred.
Minimum 10 years of progressive leadership experience in infrastructure, cloud, and operations management.
Demonstrated success in building high-performing, proactive, and forward-looking teams aligned with institutional mission and culture.
Proven experience in implementing ITIL-based service management, agile practices, and continuous improvement initiatives.
Deep technical expertise across hybrid/multi-cloud environments, enterprise networking, end-user computing, storage, compute, and application support.
Experience in leveraging AI, machine learning, or analytics to improve operational efficiency, reliability, and performance.
Track record of leading complex technology transformations, including cloud adoption, data center modernization, and network optimization.
Strong financial management skills, including budgeting, resource planning, and vendor management.
Exceptional communication, influencing, and stakeholder engagement skills.
Experience in higher education or similarly complex, mission-driven organizations.
Experience leading technology integration following mergers, acquisitions, or multi-site expansions.
Knowledge of regulatory and accreditation requirements (FERPA, SOC 2, ISO 27001, GDPR).

Senior Director, Infrastructure

Key skills