Plays a key leadership role in supporting the Director with daily administration and strategic oversight of the Office of Financial Aid.
Coordinates and manages all aspects of Title IV program operations.
Contributes to the development, implementation, and continuous improvement of office policies and procedures.
Promotes processes that are efficient, transparent, and centered on enhancing the student experience.
Provides critical support for financial aid packaging, awarding, and disbursement activities.

Bachelor’s degree required.
Minimum of 3 years of experience working in a financial aid office.
Demonstrated expertise in federal and institutional student financial aid regulations.
Proficiency with financial aid data management systems.
Strong skills in Microsoft Word and Excel.
Excellent communication skills, with a high level of attention to detail.
Strong analytical and problem‑solving abilities.
Experience with PowerFAIDS financial aid management system preferred.
Interest in supporting distance‑learning initiatives and serving a diverse adult learner population.

Associate Director – Financial Aid

Key skills