Project Manager – IAM

Role Overview

• Manage end-to-end delivery of Professional Services IAM projects in accordance with agreed Statements of Work (SOWs), budgets, and timelines.
• Develop and maintain project plans, schedules, RAID logs (risks, assumptions, issues, dependencies), and delivery artefacts throughout the project lifecycle.
• Coordinate internal IAM consultants, technical teams, and external partners to ensure project activities are delivered as planned.
• Align internal delivery timelines with customer project plans, technical environments, change approval windows, and programme dependencies.
• Coordinate IAM-focused delivery activities, including Access Management, Identity Governance, directory integrations, and SaaS IAM solutions (e.g., AccessOne/Webtop).
• Track and proactively manage risks, issues, dependencies, and project progress, exercising judgement to resolve complex delivery challenges.
• Act as the primary point of contact for customer project coordination and stakeholder communication.
• Prepare and deliver clear, concise customer-facing status updates and governance reports.
• Support scope and change management activities, including coordination of change requests and impact assessments.
• Monitor project budgets and effort against agreed delivery plans, escalating variances where appropriate.
• Ensure projects adhere to contractual commitments, delivery standards, and agreed governance processes.
• Support Professional Services leadership in resource planning, forecasting consultant availability, and scheduling work packages.
• Contribute to the improvement of project management processes aligned to Professional Services delivery needs.
• Support continuous improvement initiatives through lessons learned and structured project feedback.

Requirements

• Minimum 4 years’ experience delivering customer-facing projects within Professional Services, consulting, or technology delivery environments.
• Experience coordinating IAM, cloud, SaaS, or security-related delivery projects (e.g., Access Management, Identity Governance, AccessOne/Webtop).
• Solid understanding of structured project management principles and delivery lifecycles.
• Proven experience managing projects against defined scope, timelines, budgets, and contractual agreements.
• Strong understanding of customer-side program coordination and dependency management.
• Experience coordinating cross-functional internal delivery teams and external partners.
• Ability to manage concurrent Professional Services workstreams with technical dependencies.
• Strong written and verbal communication skills, including customer-facing reporting and stakeholder engagement.
• Highly organized, detail-oriented, and proactive approach to delivery governance.
• Experience working with Statements of Work (SOWs), change control processes, and commercial delivery constraints.
• Familiarity with hybrid or iterative delivery approaches.
• Project management certification or formal training (e.g., PRINCE2, AgilePM, PMP).
• Experience working with distributed or remote delivery teams.
• Relevant degree or equivalent practical experience.
• Minimum 4 years of experience delivering complex customer-facing projects.
• Demonstrated ability to work independently with limited supervision while managing competing priorities.
• Experience engaging effectively with both technical and non-technical stakeholders.
• Right to work in the United Kingdom required.

Tech Stack

• Cloud
• PMP

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities