Technical Product Support Engineer III – MDP
Hsinchu, Taiwan, Taiwan, Province of China
Full Time
2 hours ago
Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Provides systems support for engineering systems in applications or reliability labs
- Supports engineering owners by working on assigned projects in conjunction with vendors or suppliers
- Acts as intermediary between customer and factory
- Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software, or processes
- Presents system performance data as required
Requirements
- Minimum 5 years in the semiconductor industry, preferably with deposition (CVD, ALD, PVD) and etching processes
- Experience supporting TSMC customers is a strong plus
- Proven ability to lead technical failure analysis for high-value problems (HVP)
- Strong English communication skills, both verbal and written
- Ability to support 30% domestic travel across Taiwan customer sites and up to 15% international travel
Benefits
- Supportive work culture that encourages learning, development and career growth
- Health and wellbeing programs