Perform annual site surveys of existing facilities and equipment to capture and report current condition and develop repair and maintenance scopes of work.
Development and execution of 3-year plan.
Develop and maintain strong relationships with property owners, tenants, vendors, and contractors.
Develop accurate cost, assigns, executes, and close out repair and maintenance and equipment projects identified through site assessments and Operator and Corporate Staff notifications.
Execute projects that are within scope and budget, on schedule, and completed in partnership with Operators and team members.
Effectively communicate planned work and schedules with Operators and Corporate Staff.
Complete responsibility to manage repair and maintenance work related to building components, MEP, finishes, equipment, signage, and site components.
Develop and coordinate scheduled maintenance plans and activities.
Develop regional repair and maintenance contractors.
Develop and update regional repair and maintenance cost.
Focus areas of work in existing facilities and equipment will include lighting, flooring, walls, ceilings, doors, seating, playgrounds, menu and sign systems, food preparation and refrigeration equipment, HVAC, exhaust systems, plumbing and grease containment, refrigeration, cooking equipment, and parking lots (all building components in the 3-year plan).
Identify and communicate building and system problems that may be eliminated through improved design or construction practices.
Train and coach Operators, Corporate Staff, and Contractors on Facilities Management processes and objectives.
Assist in annual budget development through planned and deferred projects within region.
Provide tangible feedback to cross-functional partners (i.e., Specialty Consulting, Reinvestment, New Store Construction, etc.).
Build and maintain working partnerships with Operators, Contractors, and Corporate Staff.
Establish and maintain a baseline knowledge of specific equipment and building systems.
Responsible for effectively transitioning restaurants from New Store Construction & Strategic Reinvestment to Facilities Management and supporting restaurants during the 12-month warranty.
Support the Test and Rollout team with projects being integrated in restaurants through project planning, partner management, and operator/team member coordination.
Support the execution of initiatives including, but not limited to, the following groups: Custom Project Solutions (CPS), Specialty Consulting, Supply Chain, Food Safety, Operator Transitions.
Manage closings of mall or freestanding locations.
Complete additional duties as assigned and provide after-hours Facilities Management support.
Other duties as assigned.
Requirements
Seven or more years professional experience in facilities management, construction management, or design of restaurant, retail, or commercial buildings.
Engineering, Architectural, Building Science, or Business degree required.
Working knowledge of building components, mechanical, electrical, and plumbing systems.