Events Manager

Role Overview

• Collaborate on the following events: Triannual HSOB team trainings (domestic): three annual internal in-person meetings designed to align the High School Outbound team on strategies and goals.
• Annual Global Education Summit (domestic): A conference for 300+ high school educators that focuses on professional development, networking, and program growth opportunities.
• Annual summer site visits (international): Multi-location international trips for top-sending educators, giving them the chance to observe CIEE’s summer programs firsthand.
• Other events as assigned.
• Drive the planning and execution timeline of all HSOB events, in collaboration with the CIEE Events team.
• Develop the brief for each event to align the HSOB and Events teams on goals, requirements, and success metrics.
• Chair all event planning meetings.
• Summarize and distribute notes internally.
• Help define the theme, scope, and needs of each event.
• Contribute to discussions on event flow, agenda, and keynote speaker needs.
• Develop the detailed project timeline for each event.
• Assign tasks and own internal follow-ups with key contributors to keep material developments and plans on schedule.
• Track the status of all event plans and provide leadership with regular updates.
• Lead the administrative "wrap-up," of the event including distributing evaluations, tabulating feedback, summarizing data, and distributing comprehensive outcome reports to the team.
• Assist with on-site logistics at in-person events.
• Execute events on schedule and in keeping with overall strategic and budget goals.
• Coordinate all pre-event logistics for internal trainings
• including registration, travel, catering, payment collection (if applicable), and more as required.
• Work with third party contractors to solicit contract proposals.
• Review contracts and collaborate on venue decisions that will meet the needs of the team.
• Conduct regular audits of all event expense reports to ensure all costs are accurately coded.
• Collaborate with the finance team to resolve coding discrepancies and maintain clean financial records for post-event reporting.
• Develop communication plans for event promotion to attendees and core audiences.
• Work with HSOB Sales and HSOB Communications Manager to develop copy and integrate event communications into the sales and CIEE communications calendar.
• Serve as the primary point of contact for event inquiries from participants, presenters, and staff.
• Collaborate with HSOB Marketing Manager and HSOB Marketing Coordinator to develop digital campaign materials to promote the events across CIEE socials.
• Oversee social media strategy for events and coordinate on-site content collection with internal or freelance photographers and videographers.
• After the event, work with the HSOB Marketing team to distribute content across channels, including email, social, web, and SEO.
• Success in the role looks like: Keeping all stakeholders on task and events on budget through proactive project management and budget tracking.
• Ensuring a smooth experience from pre-event planning through on-site execution and post-event follow-up, leaving no loose ends.
• Effectively leveraging event content and data to position CIEE as an industry leader across web, social, and email channels.
• Collaborate with the Sales and Marketing team to include events in the broader departmental strategy, editorial calendar, and communications plan.

Requirements

• Bachelor's degree.
• 3+ years of experience in event planning, project management, or another related field required.
• (Experience with high school populations or in education is a plus).
• The ability to handle multiple tasks and priorities simultaneously.
• Strong project management skills, particularly attention to detail and the ability to complete assigned tasks efficiently, accurately, and in a timely manner.
• The ability to work well independently and proactively to complete projects and be able to delegate tasks effectively to team members.
• Advanced skills in MS Office (especially Excel and Teams) and experience with web-based collaboration tools.
• Proficiency in Canva, Salesforce, and Asana is a significant plus.
• Strong communication skills, both written and verbal, and the ability to communicate with multiple audiences.
• Strong customer service skills.
• Strong interpersonal skills and flexibility
• able to respond quickly to changing circumstances.
• Personal experience living or studying abroad is preferred.
• Some evening and weekend work may be required.
• Occasional domestic and international travel may be required to support on-site event operations.

Benefits

• Paid time off
• Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad and TEFL Program discounts
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental, and vision)
• Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)