NFP, an Aon companyRemote
Personal Lines Account Coordinator – Processing
Missouri, United States of America
Full Time
3 hours ago
$32,000 - $45,000 USD
No Visa Sponsorship
Key skills
CMentoringCommunication
About this role
Role Overview
- Assist the account teams by providing basic administrative and support functions in the team’s day-to-day servicing of clients
- Gather and input data into the agency management system
- Provide quality control after Account Managers service customers
- Maintain electronic suspense files in Epic as part of daily work management
- Assist on various projects as needed and assigned by Department Manager Mail processing
- Develop, maintain, and demonstrate working knowledge with numerous carriers including their websites
- Perform policy checking
- Create and maintain client files in the agency management system in accordance with office workflow and procedures
- Work with other departments to ensure data integrity
Requirements
- 2+ years of administration/ops and customer service experience
- Experience in P&C insurance, especially Personal Lines coverage
- HS Diploma or GED required; additional education/training preferred
- Experience in insurance and EPIC software is desired
- Proficiency in Outlook, Word, and Excel
- Good written and verbal communication skills
- Self-confident to make sound independent decisions
- Ability to successfully interact with a variety of stakeholders
- Team player, adaptive to mentoring and continual learning
- Solid analytical and problem-solving skills
- Strong emphasis on attention to detail
- Strong priority management skills
Benefits
- competitive salary
- PTO & paid holidays
- 401(k) with match
- exclusive discount programs
- health & wellness programs
- more