Business Development Administrator

Role Overview

• Provide Administration support to the business development leadership team
• Processing all B2B client orders, including ordering from suppliers
• Invoicing /crediting
• Updating B2B Dashboard to support with B2B team’s targets
• Processing customer sign ups, account amendments, cancellations and ticket fulfilment
• Managing shared inboxes, answering general queries for direct debit customers
• Using software to load mobile tickets to the Arriva app
• Management of bulk student bus pass orders, including reporting, recording data and processing cancelled passes
• Keeping customers files up to date.

Requirements

• Administration experience
• Proficient in using Microsoft Office – Word, Excel, Outlook, Teams
• Professional communication skills – written/telephone
• Working to tight deadlines in a fast-paced environment
• Ability to manage own workload
• Prioritising tasks
• Team working
• Confidentiality with an understanding of GDPR.

Benefits

• Health insurance
• Professional development opportunities