Bilingual Benefit Enrollment Specialist

Role Overview

• Conduct client intake assessments to determine eligibility for services
• Provide trauma-informed assessments and individualized benefit planning
• Facilitate access for eligible participants in Digital Equity Grant programs
• Guide clients through the application process, including documentation gathering and submission
• Educate clients on eligibility, timelines, and benefit interactions
• Maintain consistent engagement with clients to ensure progress
• Coordinate with internal teams and external partners
• Advocate on behalf of clients with benefit agencies
• Document services and outcomes in HMIS/CRM systems

Requirements

• Minimum one year of experience in assisting clients in applying for public benefit programs
• Bilingual (Spanish & English proficiency)
• Available at least 2 in-person days a week at the CEDP Denver office
• Social work background is a plus
• Proven ability to test and learn from processes and develop new procedures
• Proficiency in managing sensitive documentation
• Strong technical skills in navigating an agile environment
• Capacity to make referrals to other agencies and organizations

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Flexible time off
• Technology stipend of $720 per year
• $2,000 salary differential for bilingual employees