Learning & Development Specialist

Role Overview

• Conduct training needs analyses in partnership with HR and business leaders.
• Design, source, and deliver high‑impact learning solutions—including virtual, in‑person, and e‑learning programs—focused on personal effectiveness and leadership.
• Create engaging digital learning content using tools such as Rise, Storyline 360, and Vyond.
• Manage and maintain our Learning Management System (LMS) to ensure accuracy, accessibility, and excellent user experience.
• Support apprenticeship and graduate development pathways, ensuring structured and consistent progression.
• Track and report training attendance, working with managers to resolve any barriers.
• Measure learning effectiveness and continuously improve program quality.
• Champion a learning culture through strong communication and collaboration.
• Coordinate compliance training, including Mandatory Manager Training, AEO, and Aviation Security.
• Deliver in‑house training on HR processes and other areas of expertise.
• Lead or support L&D projects that enhance organisational capability.
• Maintain training schedules, prepare materials, and ensure accurate reporting for quarterly statistics.
• Assist with developing e-learning solutions and integrating new digital tools.
• Pursue ongoing professional development in line with Global BCM standards, including Key User, Engineer, and Train‑the‑Trainer qualifications.
• Identify improvement opportunities and recommend solutions.

Requirements

• Proven experience designing and delivering both face‑to‑face and virtual training.
• Experience creating e‑learning content (Articulate or similar tools desirable).
• Effective project management and prioritisation skills.
• An understanding of adult learning principles and modern learning methodologies.
• Exceptional communication, interpersonal, and presentation abilities.
• Proficient in MS Office and LMS platforms.

Benefits

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.