Key skills
LeadershipStakeholder ManagementCommunication
About this role
Role Overview
- Leading and inspiring the team of eight employees responsible for merchants agreements, cardholders and merchants requests (including chargebacks) in all three Baltic countries
- Team activity planning and coordination
- Ensuring quality services and continuous process improvements
- Supporting team members with daily tasks
- Interacting with stakeholders from different teams across SEB in terms of cards services
Requirements
- Leadership experience
- Expertise in Cards products and processes
- Strong personal drive and ability to inspire others
- Good communication and stakeholder management skills
- Fluency in English language
Benefits
- Modern and flexible environment
- International development programs for management
- Leadership role within a highly professional and diverse team
- Taking place in processes alignment and automation