Technical Development Manager

Role Overview

• Technical Development of Account Management Team (AMT)
• Assist, as requested, in the advancement of the AMT's pipeline opportunities via the use of joint calls/customer teleconference or any other method deemed appropriate to advance and improve the close rate/cycle
• Responsible for continuously increasing the Company's technical understanding of its current product offerings to ensure the successful growth and maintenance of said product lines
• Act as technical liaison between the Company's current suppliers and its Account Managers
• Development and Technical training of the AMT to ensure the exceptional technical knowledge of the AMT
• Conduct training sessions on new or current product lines as deemed necessary jointly by VP of Sales and the Technical Development Manager
• Coordinate training sessions (with PDM teams when needed) as requested by the company's strategic suppliers
• Monitor the Opportunity Pipeline development of the Strategic Suppliers to ensure proper execution of revenue growth as determined in quarterly supplier meetings
• Review, monitor, and ensure the appropriate Opportunity Pipeline development of the key supplier product lines as discussed and planned between the supplier, Technical Development Manager, VP of Sales and Marketing
• Actively and aggressively communicate opinions regarding new product/supplier opportunities due to a deep understanding of the current market trends/opportunities, and communicate those opinions to the VP of Sales, Technical Development Manager, and Marketing
• Evaluate and approve technical literature we are promoting through digital channels
• Assist in the recommendation and development of the company's e-blast activity and other promotional activities that are intended to generate leads/opportunities for the AMT
• Develop and communicate product strategies as they relate to the Company's marketing efforts for the sole purpose of creating leads and opportunities for the AMT
• Recommend, assist, and attend appropriate trade shows, association meetings, and ensure the proper and appropriate representation of the Company
• Prepare and present technical presentations at customer sites, technical forums, etc.
• Work with marketing on an as-needed basis to provide technical content that relates to current market opportunities and trends that will be used for presentation by the AMT to our customers and prospects

Requirements

• BS in Chemistry, Biology or a related field
• Five (5) to Ten (10) years of industry experience, specifically Personal Care, preferably in a laboratory setting or technical service support function
• Strong knowledge of a variety of Personal Care formulations
• A thorough understanding of the chemical distribution field is a plus
• Experience working with specialty chemical products and the proven ability to interface effectively with research and development personnel to identify product requirements and work with suppliers to meet these needs
• Strong analytical and problem-solving skills
• A team builder with the capability and/or experience to work effectively with a professional sales team
• A solid understanding of the sales cycle and the ability to support account managers and monitor various stages of the selling process
• A consultative presence indicative of the ability to prioritize and manage projects in a dynamic, fast-paced environment.
• Effective in product and technical training of a technical sales staff in a team environment
• Personal qualities which include good presentation and listening skills, a high energy level, results orientation, diplomacy, creativity, perseverance and persistence, as well as the ability to work independently and as a team member
• Strong communication skills
• Integrity, professionalism, and a commitment to quality
• Proficiency in Microsoft Office

Benefits

• Health care
• Dental
• Vision
• Life insurance
• HSA
• FSA
• Long-term & Short-term Disability
• Retirement 401k & matching
• PTO and Personal Days
• Paid Holidays
• Gym and Wi-Fi Stipend
• Career development/ Mentorship program
• Performance reviews/ Bonus opportunities