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Director, Client Tech Services at Universities of Wisconsin | JobVerse
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Director, Client Tech Services
Universities of Wisconsin
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Director, Client Tech Services
Menomonie, Wisconsin, United States of America
Full Time
2 hours ago
$75,000 - $87,000 USD
No Visa Sponsorship
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Key skills
AI
Artificial Intelligence
Leadership
Communication
About this role
Role Overview
Develops and directs the implementation of strategic plans for information technology (IT) functional department(s).
Directs strategic information technology planning initiatives and establishes objectives for IT functional department(s).
Develops operating policies and procedures to comply with regulations.
Exercises supervisory authority and manages the IT services.
Develops and audits the unit budget and/or financials.
Acts as a liaison representing the unit to internal and external stakeholders.
Provide leadership and direct supervision for the Client Technology Services team.
Requirements
Associate degree or equivalent experience.
2 years’ experience with management and supervision.
Experience troubleshooting client technology issues.
Demonstrated knowledge of endpoint technologies including Mac and Windows devices.
Demonstrated excellent customer service skills when working with internal and external stakeholders.
Demonstrated strong interpersonal and communication skills.
Strong analytical and problem-solving skills.
Fundamental knowledge of Artificial Intelligence (AI) concepts and the ability to evaluate and apply AI-enabled tools across the institution.
Benefits
Participation in the Wisconsin State retirement plan
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