IT Network Engineer

Role Overview

• Supports and Installations, basic configuration, and troubleshooting of LAN/WAN network deployments, including switches, routers, firewalls, and wireless networking technologies.
• Produce and update technical documentation and diagrams supporting Engineering and Operations teams as part of regular operations and project requirements.
• Performs equipment upgrades, including racking, configuring, patching, testing, troubleshooting, and diagnostics.
• Provides timely communication to the team, operations center, and clients during high-stress incidents, notifying them of impending changes or agreed-upon service impacts and attending required meetings.
• Demonstrates good verbal and written communications and ability to cross-train and interact with all manner of IT Support teams and staff, as well as employees and vendor representatives.
• Capable of quickly learning new technologies required for accomplishing all assigned tasks and any related project/implementation goals.
• Ability to work well independently and as part of an enterprise network infrastructure support team.
• Demonstrates an appropriate sense of urgency working in production clinical environments, ensuring exceptional customer service and communication.
• Coordinates with third-party labor (remote hands), ensuring completion and quality control as per enterprise standards.
• Able to successfully analyze and resolve complex issues with an emphasis on user satisfaction.
• Capable of supporting multiple tasks in a high-pressure environment, maintaining a professional demeanor
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services, and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Requirements

• Experience with Cisco IOS, IOSXE, Enterprise Management, and DNA Center.
• Cisco ISE/NAC, Cisco Wireless Control Systems, Cisco FP/TD Firewalls, Active Directory, DNS, and DHCP systems are all essential in this position.
• Strong negotiation and collaboration skills; ability to work with multiple functional business and IT disciplines.
• The ability to create and interpret procedure documents and forms; demonstrated ability to train others on procedures and workflow processes.
• Excellent verbal, written, analytical, problem-solving, and formal presentation skills.
• A minimum of 5 years of experience implementing and supporting a Cisco Systems-based enterprise network, complex network equipment, and control systems in a rapidly expanding enterprise environment is a must.
• Professional certification(s) related to Network Engineering strongly preferred (i.e., CCNP, CompTIA Network+).
• Bachelor’s degree with a minimum of seven years of data network management experience, or the equivalent in education and experience required.

Tech Stack

• DNS
• Firewalls
• iOS

Benefits

• Medical, Dental, Vision, Life & Disability Insurance
• Maternity & Parental Leave
• Flexible Spending Accounts
• Discounted Stock Program
• 401K
• Employee Awards
• Employee Assistance Plan
• Wellness Incentive
• Tuition Assistance
• Career Pathways