Human Resources Business Partner

Role Overview

• Partner with Field Service leaders to understand business priorities, workforce challenges, and operational goals.
• Translate our needs into HR strategies that improve productivity, retention, and employee experience.
• Use workforce data and field insights to recommend proactive solutions around staffing, scheduling, performance, and engagement.
• Provide guidance on employee relations matters, including investigations, conflict resolution, performance issues, and policy interpretation.
• Support a fair, consistent, and compliant approach to managing a distributed workforce.
• Provide leadership on effective communication, team development, and accountability.
• Support talent planning, succession planning, and leadership development for supervisors and field technicians.
• Partner with Learning & Development to identify skill gaps and training needs specific to field operations.
• Collaborate with Talent Acquisition to ensure timely hiring of field technicians and support roles.
• Provide insights on labor market trends, turnover drivers, and workforce forecasting.
• Support onboarding processes that prepare new hires for success in a field-based environment.
• Champion a culture of safety, accountability, and customer service excellence.
• Lead engagement plans tailored to remote and mobile employees.
• Support change management efforts related to new technologies, processes, or organizational shifts.
• Ensure compliance with federal, state, and local employment laws, and company policies.
• Support workers' compensation, safety programs, and return to work processes.
• Partner with HR Operations to ensure accurate and timely HR transactions, reporting, and documentation.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 3–7 years of HR generalist or HRBP experience
• Knowledge of employment law, HR best practices and California labor laws
• Experience supporting distributed, highly remote or fieldbased teams
• Ability to travel to field locations/sites
• Experience in Field Service, Manufacturing, or similar operational environments
• You must be authorized to work in the US without sponsorship now or in the future.

Benefits

• Medical
• Dental
• life insurance
• short-term and long-term disability
• family leave
• vision coverage
• matched 401(k) plan