Home
Jobs
Saved
Resumes
IT Support Technician I at VG Systems LLC, A HUBZone Company | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
IT Support Technician I
VG Systems LLC, A HUBZone Company
Website
LinkedIn
IT Support Technician I
Fairfax, Virginia, United States of America
Contract
4 hours ago
$20 USD
No Visa Sponsorship
Apply Now
Key skills
MacOS
Communication
About this role
Role Overview
Provide Tier 1 technical support for end users (remote and on-site).
Troubleshoot and resolve basic hardware, software, and network issues.
Assist with workstation setup, configuration, and maintenance.
Support user account creation, access permissions, and basic system administration.
Document troubleshooting steps, solutions, and support activity.
Possible assist with basic system updates, patches, and security monitoring.
Create and maintain Standard Operating Procedures (SOPs).
Requirements
Knowledge of Apple Business Manager.
Experience with Microsoft 365.
Familiarity with Microsoft Surface hardware.
Familiarity with Apple hardware.
Basic understanding of Windows and macOS operating systems.
Strong troubleshooting and problem-solving skills.
Excellent attention to detail and ability to manage multiple tasks.
Effective communication skills and customer service mindset.
Highly dependable and trustworthy.
Ability to work independently with minimal supervision.
Must be comfortable working as a 1099 contractor.
Able to work approximately 5 hours per month and/or on-call as needed.
Tech Stack
MacOS
Apply Now
Home
Jobs
Saved
Resumes