Lead the Full-Cycle Recruitment Process: Responsible for the end-to-end journey for complex sales and GTM roles; from defining success profiles for talent in Japan, Singapore, and Australia, to negotiating high-complexity offers involving equity and regional constraints. Own and manage all candidate channels (sourced, referrals, internals, etc) and conduct competency-based interviews to evaluate candidate skill sets and competencies against Twilio Magic values and job requirements.
Act as a Strategic Advisor: Partner with GTM leadership (VP level and below) and key TA stakeholders (HRBPs, TA Ops, Total Rewards, Finance) to consult on talent needs, using market intelligence and funnel insights to influence hiring strategy and drive outcomes.
Drive Global Alignment: Operate effectively within a global TA organization, ensuring local hiring practices in Japan and APJ align with Twilio’s global standards while managing stakeholders across diverse time zones.
Orchestrate a High-Signal Candidate Journey: Remove process friction and ensure values-aligned communication to maintain Twilio’s reputation as an employer of choice in a competitive market.
Exhibit Operational Excellence: Utilize data and AI recruiting tools to maximize efficiency, adhering to regional SLAs and compliance regulations.

5+ years of recruiting experience, with at least 3 years of full-cycle experience in sales and GTM recruiting within a global SaaS/Enterprise technology company.
Bilingual fluency in Japanese and English, with the cultural nuance required to drive high-stakes talent acquisition across the Japanese and broader APJ markets.
Proven expertise in managing high-level GTM stakeholder relationships (Senior Manager through VP), ensuring seamless partnership and successful headcount execution.
Full-cycle recruiting experience across APAC (Japan, ANZ, SEA, Singapore, China, and RoA), specializing in Account Executives (new business and strategic) and Solutions/Pre-sales Engineers
Global Operating Capability: Demonstrated ability to work autonomously in a global setup, managing stakeholders across multiple time zones with minimal oversight.
Data-Driven Mindset: Strong expertise in talent data analytics and market intelligence to influence hiring decisions.
Ability to represent Twilio’s employer brand and serve as an ambassador for the company

Recruiter

Key skills