Business Development Manager

Role Overview

• Own and grow a $2M+ book of business, with clear accountability for net revenue retention and expansion targets.
• Identify, develop, and close upsell, cross-sell, and expansion opportunities within existing accounts.
• Proactively uncover new revenue streams, product adoption opportunities, and adjacent buyer groups.
• Generate net-new pipeline through existing relationships, referrals, and ecosystem partners.
• Expand into new lines of business, subsidiaries, and partner channels (TPAs, aggregators, resellers).
• Build and execute account growth plans aligned to client business objectives and healthcare trends.
• Act as the single point of accountability across sales, operations, product, and clinical teams.
• Use data (utilization, engagement, claims impact) to tell a compelling value story and drive growth.
• Own client retention and renewal strategy, ensuring high satisfaction and long-term partnerships.
• Maintain accurate pipeline, forecast, and account activity in CRM systems; consistently meet or exceed client growth and retention targets.

Requirements

• 5+ years of experience in business development, account management, or client growth roles (healthcare preferred).
• Demonstrated success driving revenue expansion, upsells, and renewals.
• Experience selling into or working with: TPAs, Health plans, Brokers / consultants, Aggregators / reseller channels.
• Strong ability to navigate complex, multi-stakeholder organizations.
• Commercial acumen with experience structuring deals (PEPM, multi-year, value-based models a plus).
• Proficiency with CRM tools (HubSpot, Salesforce) and pipeline management and team relationships.
• Bachelor’s degree in business, Healthcare Administration, Marketing, or a related field is required.

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Unlimited PTO and paid holidays.
• Professional development opportunities.