Legal Operations Specialist

Role Overview

• Assist with vendor and technology management by: overseeing vendor relationships; identifying and implementing legal tech solutions to streamline new or existing practices, such as e-billing, Contract Lifecycle Management, and Document Management Systems.
• This includes implementing and optimizing legal operations processes and driving operational efficiencies while also developing, documenting, training, and enforcing internal controls to create consistency.
• Help reinforce the use of available tech solutions to ensure they are used to their fullest capabilities and that they align with broader enterprise objectives.
• Assist with legal financial management by overseeing the invoicing and payment process for legal services and working in partnership with our finance and accounting departments to analyze legal spend and to ensure invoices are properly allocated.
• This includes presenting invoices, approvals, and other requested data to finance and accounting departments to explain, categorize, and justify LRC spend against the approved annual budget.
• Collaborate with external legal service providers, such as vendors and billing support teams of contracted outside counsel firms.
• Identify opportunities to develop and maintain a knowledge management system for sharing of legal resources, and to maintain a repository of legal documents, templates, and best practices.
• Assist with contract administration processes in Zip and/or Ironclad.
• Create and delivery technical and process training support for the LRC team.
• Collaborate with cross-functional internal teams, including sales, customer support, IT/technology, finance, and accounting.

Requirements

• BA or BS required
• 1–2 years of experience; clerical experience also preferred
• Strong critical thinking skills and the ability to make sound conclusions and informed choices by analyzing and evaluating data and information.
• Demonstrated inquisitive and curious mindset that allows for thinking systematically; recognizing logical relationships; interpreting unstated assumptions; and, rendering judgments.
• Experience developing forms, processes, and policies.
• Proven track record of collaborating with cross-functional groups
• Excellent analytical, problem-solving, and communication skills
• Support and handle a variety of ad hoc projects within the team as they arise
• Able to thrive in a challenging environment and successfully manage multiple deadlines
• Proficient in business applications such as Microsoft Word, Excel, and SharePoint
• Strong experience in developing, implementing, and using technology solutions (e.g., Ironclad, Xakia, HCue, DocuSign, SERFF, Westlaw, etc.)
• Able to thrive in a demanding environment and successfully manage multiple deadlines

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)