Own the technical relationship with our commercial prospects/customers
Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.
Listen carefully to prospects and clients to provide market feedback to the product team and help prioritise functionality needed to drive sales opportunities
Support customers thought their trial process with Vanta
Build product examples, documentation, and other critical resources for our customers
Cultivate an environment of teamwork, openness, creativity, and continuous improvement
Creatively identify and help drive new programs to improve the pre to post-sales transition
Requirements
Must be able to work in our London office 3 days a week (Tuesday, Wednesday and Thursday)
Have 5+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title
Have previous B2B SaaS experience
Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organisation
Be creative, technical, and naturally persuasive
Be detail-oriented and organised.
Love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills
Be familiar with REST API development and service integrations is a plus
Ideally have prior experience in the cybersecurity space
Tech Stack
AWS
Azure
Cloud
Cyber Security
JavaScript
Linux
MacOS
Python
Ruby
Benefits
Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits for team members who attend the office
Pension matching
25 days of Annual Leave per year and unlimited sick time
8 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events!