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Account Manager at Workyard | JobVerse
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Account Manager
Workyard
Remote
Website
LinkedIn
Account Manager
United States
Full Time
1 hour ago
$80,000 USD
No Visa Sponsorship
Apply Now
Key skills
Salesforce
Customer Success
Account Management
About this role
Role Overview
Consistently prospect your book to find opportunities to upsell and upgrade.
Develop a deep understanding of your customer pool.
Deeply understand and communicate product features, product positioning and the value proposition for customers
Perform live demos of new features and create sharable recordings
Communicate product updates, enhancements, and industry insights to clients
Provide customer support where needed to overcome objections for renewals and upgrades
Introduce customers to the referral program and build customer advocates.
Assist with inbound support channels
Requirements
4+ years of renewal experience with a track record of 100% or higher net retention
Experience working to target in an account management or customer success role
Experience with nurturing a pipeline of upgrades with current clients without sacrificing relationships
Salesforce experience
Benefits
Aetna medical, dental, and vision coverage
Flexible Spending Accounts (FSA)
Teladoc virtual care
One Medical membership
Kindbody family-building support
Employee Assistance Program
401(k) retirement plan through Empower
Pre-tax commuter benefits
Apply Now
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