Support the day-to-day operations of the Project Management Office (PMO) and project intake requests. Plan, coordinate, monitor and implement technical and/or non-technical business programs to meet organizational goals.
Actively participate in IT design reviews to ensure compatibility and interoperability of internal and external systems
Effectively contribute to organizational transformation projects such as Customer Information System (CIS) & Meter Data Management (MDM) upgrades, new market entry and other strategic multi-year initiatives.
Conducting tests and workshops will be a part of your daily activity
Sound knowledge and expertise in evaluating the implications of changes to processes and systems
Maintain documentation regarding various projects, processes, and operations
Work closely with the Agile team and organization, supporting the team & Scrum Master in related waterfall projects and sprint activities.
Engage and build strong relationships with project sponsors and stakeholders to incorporate their goals, and instill confidence to ensure alignment to and adoption of solutions
Liaise various requests with IT infrastructure, capture requirements, manage the projects, provide visibility into tasks and report status along with having the ability to dig deep into the requirements for some of the projects
Help standardize organizational processes to increase efficiency around project & initiative intake

Minimum of 3 years of demonstrated successful Business Analyst experience (in Utilities industry an asset)
Able to exercise independent judgment and take action on it
Excellent analysis, problem-solving, team, conflict management and time management skills
Excellent verbal and written communication skills
Logical and efficient, with keen attention to detail
Highly self-motivated and directed
Ability to effectively prioritize and execute tasks while under pressure
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Working knowledge of Agile delivery, ceremonies and practices considered an asset
Strong working knowledge of Microsoft Office, specifically MS Excel and MS Project
Working in an Oracle Utilities Software environment an asset
Proven experience supporting large enterprise wide transformational projects
Project Management Professional (PMP) designation considered an asset

Business Analyst

Key skills