Manage Service Coordinators across all five services, fostering a strong and effective team
Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care
Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans
Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance
Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment
Work closely with senior management and clinical teams to ensure seamless service delivery
Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services
Drive improvements in care quality through change implementation and innovation

A minimum of 1 years’ experience in an operational role
Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis
Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team
A collaborative mindset with a desire to work as part of a team committed to achieving shared success
Strong leadership skills focused on staff development, motivation, and excellence
A passion for delivering high-quality care and improving outcomes for individuals
Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment
A full UK driving licence

Competitive Salary: Reflecting your skills and experience
Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers
Career Development: Ongoing opportunities for professional growth and training
Pension Scheme: Enrolment into a workplace pension
Death-in-Service Benefit
Growth Incentives: Be rewarded for contributing to the success of a growing organisation
Supportive Culture: Join a collaborative team committed to making a difference

Operations Manager – Complex Supported Living

Key skills