About this role

Lead and manage the inside sales team to meet and exceed sales targets and KPIs
Develop and execute sales strategies and action plans
Track and analyze sales performance metrics, providing insights for improvement
Ensure seamless operation of sales processes and efficient use of CRM tools
Address escalated customer issues and ensure high levels of customer satisfaction
Train and develop team members to enhance their sales skills and product knowledge
Collaborate with Marketing to develop lead generation initiatives
Implement and monitor adherence to sales policies and procedures
Compile and present sales reports to senior management
Foster a positive and dynamic team environment that encourages continuous improvement.

Bachelor's degree or equivalent years’ of relevant work experience
5+ years working in B2B Sales or Account Management
Experience adapting functional/departmental plans and priorities to address resource and operational challenges and objectives
Experience being accountable for a centralized functional activity
Demonstrated ability to lead, develop and manage individual contributor sales representatives
Demonstrated ability to influence the team to deliver on outcomes

Manager, Inside Sales – Cloud Software Solution Sales

Key skills