helping our customers’ DBA teams when they need expert assistance
gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice
perform screen-sharing sessions to help them quickly navigate and resolve issues
authoring new blog posts on interesting topics for our open-source community to digest
answering questions on our forum
creating new articles in our customer-facing knowledge base for more frequently seen issues
hosting webinars amongst other things

Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules
Be a skilled with some of the PostgreSQL ecosystem of tools and technologies
Knowledgeable about performance tuning, query optimization, & index tuning
Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery
Some experience with high availability solutions (replication, routers, proxies, etc)
Exposure and practice with zero-downtime procedures
Good understanding of monitoring requirements
Demonstrable experience of administering Linux based systems
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
Availability to travel for the occasional team meeting, conference or customer visit
Experience working with customers in English
Very desirable to have related Kubernetes knowledge

flexible work hours
various paid time off programs
all your equipment for your remote office
funds for career development (external training, certifications, conferences)
ongoing connectivity allowances
opportunity to participate in our equity incentive plan
benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility
support for being socially responsible through our PAVE volunteering program and Women Transforming Technology

PostgreSQL Database Support Engineer – EMEA

Key skills