Investigate cost per parcel: where are we spending too much, where are savings available, and what’s driving the variance
Track operative performance across roles: throughput, accuracy, shift utilisation, and the balance between direct and agency labour
Monitor robot efficiency and capacity: what volumes can they sustain, where are the bottlenecks, how do they compare to manual processing
Build models to predict shift requirements and automate workforce planning, prioritising top-performing operatives
Analyse injection volumes and manifest accuracy: how much are we actually sorting vs. what’s forecast, and where are the gaps
Define KPIs and build dashboards that make sortation and first mile performance transparent to operations and leadership
Work with commercial teams to set volume limits and injection timing that balance growth with operational stability

You have at least 3 years experience, ideally with some exposure to logistics
You’re fluent in SQL and experienced with BI tools, with strong problem-solving instincts
You can navigate messy operational data and turn it into metrics people trust
You want to understand how an operation actually works, not just analyse it from a distance
You care about impact, not just insight
you measure success by whether the operation runs better
You communicate clearly with non-technical stakeholders and can explain what the data shows and where the limitations are.

Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.
Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.
25 days of holidays
Enhanced parental leave.
Hardware of your choice.
Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).

Data Analyst – Sortation, First Mile

Key skills