Property Tax Specialist

Role Overview

• Execute and problem-solve in day-to-day operations for the servicing business
• Analyzes escrow sufficiency to ensure escrowed funds are sufficient to make the required payments
• Oversee the movement of check/wire funds relating to taxes to ensure timely payment of escrow line items
• Ensure timely procurement and accurate processing of property tax refunds
• Execute payments for taxes in batch single processing modes by the installment due dates for the particular payee. Payment processing includes tax disbursement to avoid incurring interest or penalties.
• Monitor and drive resolution for any delinquent taxes in the loan portfolio
• Review control reports to ensure compliance with state, regulatory, and investor guidelines
• Liaise between all third-party vendors and ensure escalations are responded to timely and accurate manner
• Sets up new taxpayee or makes changes upon request.
• Complete various audits for the monthly vendor scorecard
• Adhere to SLA standards/deadlines
• Making calls to tax authorities and tile companies
• Communication with homeowners via email/phone
• Lead other escrow responsibilities and projects as assigned by management
• Other duties as assigned

Requirements

• Bachelor’s degree preferred
• 2+ years of experience at a mortgage servicing company within an escrow function or a tax service provider
• Freddie Mac or Fannie Mae servicing experience preferred
• Excellent critical thinking and logical reasoning abilities
• Experience working with cross-functional teams to solve business problems and handle change management in a fast-paced environment
• Must be available to collaborate and communicate in regularly held in-person meetings
• Minimum education requirement: High school diploma or GED equivalent required

Benefits

• Compensation: competitive salary and 401k plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: 17 days paid time off, sick days, and 11 company holidays
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents
• fully paid so you can focus your energy on your newest addition