About this role

Take a leading role in building strategic partnerships
Analyze the patient journey in ophthalmology
Identify barriers and opportunities
Design the scientific exchange with target customers
Organize and deliver Roche-initiated on-label training and educational programs
Develop sustainable, trust-based customer relationships across multiple communication channels
Work closely with internal partners such as Medical Science Partners and Surgical Device Liaisons

University degree (medical, life sciences, or business administration) or equivalent qualification (Required)
Several years of experience in a customer-facing role within the pharmaceutical industry (Required)
Solid knowledge of healthcare regulation, the healthcare system and its organizations (Required)
Fulfil the requirements to work as a pharmaceutical representative under the German Medicines Act (AMG) and hold a valid driver’s license (Required)
Medical/clinical expertise in ophthalmology and promotional skills are an advantage (Preferred)
Confident handling of digital customer interactions (omnichannel campaigns) and proficiency with communication tools and IT solutions

Customer Partnering Manager, Ophthalmology

Key skills