Evaluate business processes to identify requirements, uncover improvement opportunities, and implement effective solutions
Analyze and interpret data from multiple sources to provide meaningful insights that support decision-making
Improve operational efficiency by recommending new processes, tools, and techniques for teams and functions
Coordinate user acceptance testing to ensure solutions meet business needs and quality standards
Develop and document clear business requirements, processes, reports, and actionable recommendations
Communicate analysis results, insights, and plans effectively to cross-functional teams, leadership, and management
Support stakeholders by explaining implications of options and decisions and enabling informed choices
Build strong stakeholder relationships by gathering input, providing regular updates, and delivering concise, useful reports

Bachelor’s degree in Business Studies, Business Administration, Management, Information Technology or relevant graduate qualifications including CBAP certification
Six Sigma / Lean certification
7 – 10 years hands on experience performing business analyst functions in complex organizations
Experience with Agile delivery practices; experience with backlog/user story management tools (e.g., Azure DevOps) is an asset
Clear and pragmatic communication skills, with the ability to simplify complex problems and solutions
Strong business analysis documentation skills, including processes, procedures, and requirements
Relationship-building skills, enabling quick development of trust with project sponsors and stakeholders
Time management and prioritization skills to balance multiple tasks and meet deadlines
Organizational and planning skills to manage schedules and deliver on commitments
Team collaboration skills to work effectively within cross-functional environments

Business Systems Analyst

Key skills