Act as the MSP subject matter expert across APJ, supporting in-country teams in engaging and developing MSP partnerships
Work in partnership with regional sales and account teams to drive MSP-led opportunities and revenue growth
Support the development and execution of joint business plans with strategic MSPs
Help identify, prioritize, and develop MSP partnerships in key APJ markets
Enable local teams and partners on MSP business models, value propositions, and service development
Support MSPs in building and scaling managed service offerings
Collaborate with cross-functional teams (sales, pre-sales, marketing, product) to align partner activities with company objectives
Provide guidance and support on complex MSP engagements, including commercial structuring and positioning
Track and contribute to regional MSP pipeline and performance metrics
Facilitate alignment between MSP partners, local teams, and global stakeholders
Travel across APJ to support strategic partner engagement and regional initiatives
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.

Proven experience working with MSPs, either in partner/account management or within an MSP organisation
Strong understanding of managed services, cloud ecosystems, and partner-led business models
Experience operating in a matrixed or overlay role, influencing without direct ownership
Experience working across APJ markets, with strong cultural and commercial awareness
Demonstrated ability to support revenue growth through indirect channels
Strong stakeholder management skills, particularly in collaborating with in-country teams
Excellent communication, negotiation, and presentation skills
Ability to operate independently across multiple time zones

Senior Alliances Manager, MSP

Key skills