Own and continuously evolve Planday’s commercial operating model, defining how growth is planned, executed, measured and improved
Lead and develop a high-performing Revenue Operations team, acting as internal consultants and execution partners
Lead revenue planning, forecasting, and scenario modelling to inform strategic trade-offs and investment decisions.
Design and continuously improve GTM processes across the full customer lifecycle, from lead to renewal
Own commercial systems, data definitions, and field governance across Salesforce and adjacent GTM tooling
Translate strategy into clear operating plans, playbooks, and standards for Sales, Marketing, CS, and Partnerships
Run the rhythm of the business, including performance reviews, pipeline health, and KPI visibility
Lead and develop a high-performing Revenue Operations team, acting as internal consultants and execution partners
Partner closely with Commercial, Product, Finance, Data, and Xero counterparts to deliver aligned outcomes
Identify friction, inefficiencies, and growth opportunities, and turn them into actionable initiatives with clear ownership

8+ years’ experience in Revenue Operations, Commercial Operations, or equivalent roles in B2B SaaS
Proven people leadership experience, with the ability to build, develop, and motivate high-performing teams through clarity, trust, and accountability.
Proven ability to operate at both strategic and executional levels, from defining direction to getting into the detail
Deep understanding of GTM motions, commercial metrics, and revenue mechanics across the customer lifecycle
Strong systems and data fluency, including CRM, GTM tooling, and commercial analytics
Strong technical fluency, with the ability to work closely with engineers, systems teams, and data partners to design, prioritise, and implement scalable commercial systems.
Experience building and scaling operating models, playbooks, and performance frameworks
Track record of leading cross-functional change in fast-moving, growth-oriented environments
Excellent stakeholder management skills and the ability to influence without authority
A pragmatic, low-ego leadership style that balances pace, clarity, and accountability

Benefits like pension, health insurance, inclusive support for new parents and generous vacation
On top of your annual base salary, you are offered to be part of an Employee Share Plan
Growth and progression opportunities – we want you to grow with us
Flexible remote work
Strong social culture with lots of team and company activities
Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
Healthy work-life balance and autonomous approach to work. We trust in you and your abilities

Director of Revenue Operations

Key skills