About this role

Conduct competitive research on Happy Returns' primary competitor, including product experience, retailer implementations, and positioning
Place and complete test returns to document end-to-end user flows, drop-off experiences, and refund timelines
Analyze competitor's marketing presence across website, press, LinkedIn, and partner channels
Perform SEO and GEO research to understand how the competitor is discovered and communicated
Synthesize findings into a competitive analysis (e.g., SWOT, differentiators)
Build a competitive intelligence deck and present findings to internal stakeholders
Create internal sales enablement resources (e.g., one-pagers, training materials)
Recommend content ideas (blog topics, case studies, video concepts) to support marketing efforts

Currently pursuing a degree in Marketing, Advertising, Business, Supply Chain, or a related field
Strong research and analytical skills with attention to detail
Clear written and verbal communication skills
Organized and able to manage multiple tasks and deadlines
Curious and interested in e-commerce, logistics, or marketing strategy
Experience with research, coursework, or internships in marketing, business, or related fields
Familiarity with Excel and Powerpoint
Basic understanding of SEO or digital marketing is a plus
Must be able to commute to a competitor drop-off location

Marketing Intern

Key skills