Manage the analytics team by developing and refining propensity-to-default and debt recovery models that maximize customer regularization and cash generation through optimization of negotiation policies;
Lead the collections strategy team, ensuring full integration across collection channels and directing debtor volumes to the channels with the best cost/recovery ratio without reducing recovery rates;
Oversee the financial products team, designing payment plans and, when appropriate, financing solutions with external partners to maximize customer uptake and minimize impact on cash flow;
Train and develop teams, fostering a collaborative and productive work environment.
Requirements
Bachelor’s degree in Business Administration, Economics, or related fields;