Manage end-to-end invoicing for vehicle damage cases, from invoice issuance through cash collection.
Coordinate liability and coverage clarifications with insurers and law firms.
Review and audit estimates and appraiser reports for compliance with pricing, taxes, and internal guidelines.
Maintain audit-ready documentation and well-organized, indexed claim files.
Validate billing accuracy and VAT handling within strict SLA deadlines.
Monitor receivables, manage dunning processes, and resolve payment disputes.
Serve as the professional point of contact for customers, insurers, and legal counsel.
Analyze recurring objections to improve workflows and increase recovery rates.

Background in legal, commercial, or insurance office roles (e.g., paralegal, office or insurance clerk).
Experience in claims, billing, collections, or case administration.
Proficient with invoices, credit notes, payment allocations, and account reconciliation.
Understanding of deductibles, depreciation, basic liability principles, and contract terms.
High standards for precise written communication and audit-proof file organization.
Fluency in English and German, both written and spoken; French or Italian is a plus.
Proficiency in spreadsheets, document processing tools, and CRM/claims systems.
Reliable, ownership-focused working style with the ability to prioritize tasks while working remotely.

TEAM SPIRIT & TEAM EVENTS: Enjoy a friendly atmosphere with flat hierarchies, a strong team spirit, and regular events such as group sports sessions, pizza & beer nights, and more.
FLEX WORK & WORKATION: Flexible working hours with our Flex Work Policy — alternate between office and home office days, and work one month per year from anywhere in Europe.
PERSONAL DEVELOPMENT: Support for personal and professional growth through an individual development plan and our in-house academy.
CAMPER BUDGET: Receive an annual complimentary camper rental so you can experience the #happyroadsurfing lifestyle.
JOB BIKE: Stay active with our job bike offering.
DISCOUNTS: Access our corporate benefits platform, the Travel Industry Card, and family & friends discounts.
THE PLACE TO BE: Bright, well-equipped office with amenities including a ping pong table and foosball.
OFFICE DOGS: Dogs are welcome at the office!

Junior Invoicing & Claims Expert – Legal & Commercial

Key skills