You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers.
Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements.
You will answer, and respond to, customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures.

Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
Creative in approach to generating revenue
Excellent communication skills – knows how to demonstrate, promote and sell
Be passionate, ambitious and driven in your career

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate.
It’s for all parents, no matter how your family is made up
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
22 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities
Option to join BT Shares Saving schemes

Business Sales Advisor – Customer Growth

Key skills