Lead the development of data-driven insights that quantifies platform-driven ROI
Identify patterns in how successful retailers use the platform and translate these findings into best-practice playbooks for Retail Success team and customers
Develop benchmarking frameworks that allow retailers to understand performance comparisons
Become a valued resource for Sales, Customer Success, and Product
Designing analyses that measure incremental impact of platform on retailer performance
Investigating patterns across industries, retailer sizes, and customer segments
Developing actionable insights to drive customer engagement and revenue lift
Presenting analytical findings and benchmarking insights to customers, prospects, and internal teams.

5–10 years of experience in analytics, business intelligence, data analysis, or similar roles
Strong analytical and statistical thinking, with experience analyzing customer or transaction-level data using causal analysis, cohort analysis, or experimentation frameworks
Experience working with retail, ecommerce, marketplace, or consumer behavioral data
Advanced SQL skills and experience working with large datasets (current tech stack includes big query, mysql, and sql server)
Experience using analytical and visualization tools (e.g., Tableau, Looker, Power BI, or similar)
Demonstrated ability to independently explore data, form hypotheses, and generate insights
Strong communication skills and the ability to explain analytical methods and results clearly to non-technical audiences.

Tulip has perks, career progress, and an intimate culture.
We believe in investing in our people, building positive relationships with our customers, and treating our work like our craft.
Accommodations are available by request for candidates taking part in all aspects of the selection process.

Customer Analytics Manager

Key skills